Terms and Conditions

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Reseller Terms & Conditions
End User Terms & Conditions

TERMS AND CONDITIONS OF SALE

INTERPRETATION

1.1 In these Conditions unless the context otherwise permits:-

“Business Day” means a day other than a Saturday, Sunday or public holiday in England, when banks in London are open for business.

“Customer” means the person, firm, company, entity, or organisation with whom Mobexx contracts for the sale of Products and/or supply of Services.

“Conditions” means the standard terms and conditions of sale set out in this document or such replacement standard terms and conditions notified to Customer as are in force at the date of the Contract and which at that date appear on Mobexx’s web site at www.mobexx.co.uk and/or which are available on request at Mobexx’s principal trading address at 21 Park View Business Centre, Combermere, Whitchurch, Shropshire, SY13 4AL, England.

“Contract” means any contract for the purchase and sale or other supply of Products and/or Services by Mobexx to the Customer.

“Electronic Means” means any electronic means including the Web, EDI or XML.

“Mobexx” means Mobexx Ltd (registered in England number 06556616) with its registered office at 21 Park View Business Centre, Combermere, Whitchurch, Shropshire, SY13 4AL, England.

“Order” means the Customer’s order for the supply of Products or Services as set out in the Customer’s purchase order or the Customer’s written acceptance of the Supplier’s quotation as the case may be.

“Personal Data” is information about an identified or identifiable natural person as defined in the UK Data Protection Act 2018 or the EU’s General Data Protection Regulation (the “GDPR”).

“Products” means any hardware and software, whether packaged, licensed or as a cloud service, and instalments of the Products or any parts of or for them, offered for sale by Mobexx to Customer.

“Services” means any services supplied or performed by Mobexx or its authorised service providers to the Customer.

“Special Order Products” shall mean Products or Services that are classified in Mobexx’s current comprehensive product and service listing as special order products or services or any Products or Services that have been ordered specifically by Customer or manufactured or configured to Customer’s specifications.

1.2 The headings in these Conditions are for convenience only and shall not affect their interpretation.

1.3 These Conditions shall apply to sales of all Products and Services including Special Order Products ordered for shipment or delivery to or within the UK mainland. Mobexx reserves the right to apply supplemental or other terms for Products to be shipped or Services to delivered by Mobexx outside the UK mainland or for export outside the customs territory of the UK.

1.4. Without prejudice to the application of these Conditions additional and more detailed terms may apply for certain Products and suppliers including specific terms applicable to special prices offered by suppliers through Mobexx (“Special Terms”) and additional terms may apply with respect to Mobexx’s delivery and other aspects of its business. It is the Customer’s responsibility to be aware of and adhere to the additional and Special Terms as current from time to time, and by ordering Products from Mobexx the Customer agrees to be bound by additional and Special Terms.

1.5 These Conditions do not create any obligation for Mobexx to sell or for the Customer to purchase.

1.6 The obligations with respect to processing of Personal Data and non-disclosure of confidential information shall survive termination of any Contracts.

1.7 A reference to legislation or a legislative provision is a reference to it as amended or re-enacted. A reference to legislation or a legislative provision includes all subordinate legislation made under that legislation or legislative provision.

1.8 Any words following the terms including, include, in particular, for example or any similar expression shall be interpreted as illustrative and shall not limit the sense of the words preceding those terms.

1.9 A reference to writing or written includes email.

BASIS OF THE SALE

2.1 All Contracts between Mobexx and a Customer shall be governed by these Conditions (and, where applicable, any other terms and conditions pursuant to Clause 1.3 and/or Clause 1.4) to the exclusion of any other terms and conditions that the Customer seeks to impose or incorporate, or which are implied by law, trade custom, practice or course of dealing. In the case of Orders placed by Electronic Means which refer to any terms and conditions of the Customer, Mobexx’s automatic taking on to its system of such Order shall amount to a rejection of the Customer’s terms and conditions. No variation to these Conditions shall be binding unless agreed by letter signed by an authorised representative of Mobexx. It is the Customer’s responsibility to be aware of the Conditions as current from time to time, but Mobexx will notify Customer of any material changes to the Conditions by making these available on its website. In addition to any acceptance of these Conditions by signing Mobexx’s account application form, the Customer’s acceptance of these Conditions shall also be made (in respect of the first Contract and all subsequent Contracts) either by (i) Customer providing a purchase order to Mobexx or (ii) Customer accepting Products or Services from Mobexx, whichever occurs first.

2.2 The Order constitutes an offer by the Customer to purchase Products or Services in accordance with these Conditions. The Order shall only be deemed to be accepted when the Supplier issues written acceptance of the Order, at which point and on which date the Contract shall come into existence.

2.3 Any quotation given by the Supplier shall not constitute an offer and is only valid for the period specified in the quotation.

2.4 Any samples, drawings, descriptive matter or advertising issued by the Supplier and any descriptions of the Products, illustrations or descriptions of the Services contained in the Supplier’s catalogues or brochures are issued or published for the sole purpose of giving an approximate idea of the Products and Services described in them. They shall not form part of the Contract nor have any contractual force.

2.5 All of these Conditions shall apply to the supply of both Products and Services except where application to one or the other is specified.

2.6 The Contract constitutes the entire agreement between the parties. . Each party acknowledges that in entering into the Contract it does not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in the Contract. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in the Contract.3. CUSTOMER IDENTIFICATION

3.1 In placing an Order including by Electronic Means, Customer may utilise one or a combination of account name, account number and other forms of identification including password or other code issued to Customer (together and individually “Customer’s Identification” or “Customer Identification”).

3.2 It is the Customer’s responsibility to keep the Customer’s Identification confidential. Customer has the sole responsibility for its Customer Identification. Customer shall immediately inform Mobexx in case of loss of password or in case of any abuse or attempted abuse of Customer password or other Customer Identification. Customer agrees that Customer is entirely responsible for use of Customer’s Identification and that it is Customer’s responsibility to have in place security measures and procedures to ensure use of its Customer Identification only by authorised personnel for authorised purposes.

3.3 Customer agrees that Mobexx is entitled to rely absolutely on any Orders placed on Mobexx which have utilised Customer’s Identification.

3.4 Customer agrees that any Order placed on Mobexx including by Electronic Means mentioning or utilising Customer’s Identification is a valid and binding purchase order.

3.5 Customer acknowledges that Mobexx cannot guarantee the security of the Internet and the possibility of interception or corruption of data transmitted from Customer to Mobexx using correct Customer Identification, and that Mobexx is nonetheless entitled to rely on data transmitted in the form it is received at Mobexx.

3.6 Mobexx shall have no liability towards the Customer should the Customer’s customer have placed an order on the Customer for fulfilment by Mobexx or a corresponding order is placed by the Customer on Mobexx, where such orders are found by Mobexx or Customer to be fraudulent. Neither Mobexx nor its carriers shall be liable to Customer should Mobexx or the carriers have delivered Products in accordance with Customer’s instructions received before the order is released for shipment, and in no event shall Mobexx and its carriers be liable to Customer for any penalty or claim should the Products have been delivered in accordance with any instruction by the Customer or its customer after the order is released with respect to any changes to the order or an order cancellation.

INFORMATION, DATA PROTECTION AND CONFIDENTIALITY

4.1 In furtherance of the business relationship between Mobexx and Customer, it may be necessary or desirable for either party to disclose to the other certain non-public business and/or technical information that is either marked “Confidential” or by its nature should reasonably be considered confidential (the “Confidential Information”). Each party will protect Confidential Information from unauthorized disclosure or access by using the same degree of care it takes to protect its own confidential information which in no event shall be less than reasonable care. Each party’s Confidential Information may be disclosed by the other party to those employees, affiliates or agents of such other party who have a need to know and an obligation to comply with the confidentiality terms in these Conditions. The confidentiality obligations in these Conditions will not apply to information, which is or becomes publicly available, is already in the other party’s possession prior to the time a party gains access, is independently developed by a party or is rightfully obtained from third parties, or as may be required to be disclosed by law or in connection with dispute resolution. To the extent Mobexx processes any Personal Data in connection with a Contract, it shall do so in accordance with its Privacy Policy available at https://www.mobexx.co.uk/privacy-policy/ .

4.2 All Product pricing, description, availability, and related information (“Information”) provided by Mobexx, in any form, is the property of Mobexx or its suppliers or licensors. Mobexx hereby grants Customer a limited, non-exclusive, non-transferable license to use the Information for its internal use only for the purpose of Customer’s purchases and sales of Products sold by Mobexx to it. Mobexx shall be entitled to stop the provision of Information at any time without notice. Customer agrees to hold in confidence and not to directly or indirectly use, reveal, report, publish, disclose, or transfer to any other person or entity any of the Information or utilise the Information for any purpose except as permitted in these Conditions. Mobexx makes no warranty, either express or implied on the Information or its accuracy. All Information is provided to Customer “as is.” If Mobexx provides Information to Customer by Electronic Means, Customer agrees to update such Information regularly to ensure its accuracy. Specifically but without limitation Customer is not entitled to utilise Information for any purpose other than in the normal course of business and is not entitled to use, reproduce or display the Information in any way, which in Mobexx’s opinion; (i) would enable it to be identified as information obtained from Mobexx (ii) would enable comparison of the Information with other suppliers’ information relating to Products or (iii) could be damaging to Mobexx’s business interests.

4.3 Mobexx and Customer acknowledge and agree to comply with all applicable data protection and privacy legislation (“Data Protection Laws”) when acting as controller or processor (as applicable) and using, handling, disclosing, transferring, sharing, or processing any Personal Data of their respective employees. Any Personal Data shared and processed as part of these Conditions is confidential Information and is subject to the confidentiality obligations set out in these Conditions. Mobexx and Customer each agrees to hold in confidence and not to directly or indirectly use, reveal, report, publish, disclose, or transfer to any other person or entity the other party’s confidential Information or utilise such Information for any other purpose than the business with the other party.

4.4If Mobexx receives Personal Data about Customer’s customers for the purpose of direct delivery of Products or Services or for any other or similar purpose, Mobexx acknowledges that Customer is the data controller of and retains all rights, title, and interest in such Personal Data. Customer represents and warrants that any Personal Data provided to Mobexx has been collected with adequate customer consent or is otherwise legally permitted or required to disclose your Personal Data to Mobexx. To the extent Mobexx processes any Personal Data on behalf of Customer, Mobexx shall: (a) only process the Personal Data in accordance with Customer’s instructions and for no other purposes than those determined by Customer; (b) make sure its employees having access to Personal Data are subject to confidentiality obligations and to take reasonable steps to ensure the reliability of its staff having access to the Personal Data processed as part of providing the Services under this Agreement and that such staff is subject to; (c) take appropriate technical and organisational measures against unauthorised or unlawful processing of the Personal Data and against accidental loss or destruction of, or damage to the Personal Data; (d) inform as soon as possible Customer of any Data Subject request, third party notices, breach of security or loss of Customer ’s Personal Data and cooperate with Customer in order to impede any consequences of these and ensure compliance with the applicable Data Protection Laws; (e) provide reasonable assistance to allow Customer to comply with its obligations under the Data Protection Laws; (f) no later than upon termination of the Conditions and end of the business relationship, cease all processing of Customer’s Personal Data and shall delete or, upon Customer’s written request, return, all files containing the Personal Data, provided that Mobexx may retain Personal Data to comply with legal requirements; (g) not subcontract any processing of Personal Data to a third party other than to Mobexx’s group companies without the express prior written consent of Customer, whose consent shall not be withheld if Mobexx ensures compliance by such third party with Data Protection Laws; (h) not transfer, disclose or otherwise permit access to the Personal Data to any third party outside the European Economic Area, the UK or Switzerland for any purpose, without Customer’s prior written consent and the following conditions are fulfilled (i) the Customer or Mobexx has provided appropriate safeguards in relation to the transfer; (ii) the Data Subject has enforceable rights and effective legal remedies; (iii) Mobexx complies with its obligations under the Data Protection Laws by providing an adequate level of protection to any Personal Data that is transferred; and (iv) Mobexx complies with reasonable instructions notified to it in advance by the Customer with respect to the processing of the Personal Data;; (i) maintain complete and accurate records and information to demonstrate its compliance with this Clause 4.4; and (j) upon reasonable request and Mobexx’s discretion, either certify that the processing of Personal Data is in compliance Data Protection Laws or make available to Customer necessary information to demonstrate that its processing of Personal Data is compliant with its obligations under these Conditions and applicable Data Protection Laws.

4.5 For the purposes of these Conditions, the terminology “process”, “appropriate technical and organisational measures” and “Data Subject” shall have the meaning set out in Data Protection Laws.

ORDERS AND SPECIFICATIONS

5.1 The Customer shall be responsible to Mobexx for ensuring the accuracy of the terms of any Order and shall be sole responsible for its selection of Products or Services on any purchase order and the fitness of the Products or Services for any particular purpose. Mobexx disclaims any liability for any errors in the Customer’s Order.

5.2 Mobexx reserves the right to make any changes to the Contract due to changes in the specification of the Products or Services made by its suppliers or changes that are required to conform with any applicable safety or other statutory requirements. These changes will be duly notified to the Customer. The Customer cannot cancel or reschedule the Contract provided the changes do not alter the material terms of the Contract. For other types of changes, the possibility of cancellation will be subject to Mobexx’s discretion and conditions.

5.3 Mobexx is under no obligation to accept the withdrawal of an Order or the cancellation of a Contract. If Mobexx agrees to accept the Customer’s withdrawal of any order or the cancellation of a Contract such agreement will only be effected in writing signed or sent by an authorised representative of Mobexx.

5.4 Notwithstanding any other terms of these Conditions it is agreed that the provision or display of Services and Product pricing and other Information (as defined in Clause 4.1) by Mobexx to Customer does not amount to an offer by Mobexx to sell Product or supply Services at that price or on any other terms. Supply of such Information is only an invitation to treat. An Order by the Customer for Product or Services shall be the offer.

5.5 Notwithstanding any acceptance by Mobexx of Customer’s offer to purchase Products or Services, if there for any reason has been a material or obvious pricing error by Mobexx, Mobexx shall be entitled within thirty (30) days of its acceptance of such offer or delivery of the Products or commencement of the Services to either invoice the Customer the true and correct list price (not exceeding the prevailing market price) of the Product or Services at the date of Order or, if the Customer shall prefer, upon notice to Customer cancel the Order and collect the mispriced Product or cease supplying the Services at Mobexx’s expense and credit the Customer for the price paid and any charges (e.g., price and freight) invoiced by Mobexx. If the true price is lower than the quoted price, Mobexx will invoice Customer the lower true price for the Products or Services.

5.6 Orders for Special Order Products may require the Customer’s acceptance of additional terms including prepayment of the Order and may be subject to additional fees. The Customer is responsible for the accuracy of all information provided. Mobexx shall not be liable to the Customer for any loss or damage arising from inaccurate or erroneous information if Mobexx has relied upon such information or shipping instructions provided by the Customer. If the Customer requests a change after Mobexx’s acceptance of the Order such change shall be made in writing by an authorised officer of the Customer and Mobexx shall not act on any verbal instructions by the Customer or anyone acting on the Customer’s behalf. Mobexx shall have no obligation to monitor or verify whether the Customer or any Orders placed by Customer are the subject to any fraudulent or other criminal activity.

5.7 Mobexx may apply minimum order levels and charge additional fees for any Order below such levels in its quotation.

5.8 Mobexx reserves the right to increase the price of the Products or Services, by giving notice to the Customer at any time before delivery, to reflect any increase in the cost of the Products or Services to Mobexx that is due to (i) any factor beyond the control of Mobexx (including foreign exchange fluctuations, increases in taxes and duties, and increases in labour, materials and other manufacturing costs); (ii) any request by the Customer to change the delivery date(s), quantities or types of Products ordered, or the specification for the Products or Services; or (iii) any delay caused by any instructions of the Customer in respect of the Products or Services, or failure of the Customer to give Mobexx adequate or accurate information or instructions in respect of the Products or Services.

PRICES

6.1 Subject to the provisions of Clause 5.5, 5.8 and Clause 6.2:-

6.1.1 Prices for Products in Mobexx’s stock ready to be shipped will be established at the time the Order is accepted by Mobexx. Prices for Services will be the prices quoted by Mobexx for the duration of the Service period. When the price for Services is based on future usage or performance, Mobexx reserves the rights to adjust its prices should Mobexx’s service provider’s prices or the conditions under which the Service prices were quoted become subject to change.

6.1.2 If the Customer places an order for Products not in stock at the time the Order is accepted by Mobexx (a “Backorder”) or the Customer places an Order for scheduled delivery, such Orders shall be irrevocable and the price for such Products shall be the price established at the time the Backorder or scheduled delivery is accepted by Mobexx.

6.2 Notwithstanding any of the foregoing Mobexx reserves the right to increase its prices after acceptance of a Backorder or scheduled delivery (including subscription Services) due to an increase in its supplier’s price to Mobexx or an increase in direct costs to which Mobexx becomes subject (including without limit costs resulting from currency fluctuation) but Mobexx shall only increase its price by such level as is necessary to reflect such increases.

6.3 All prices for Products quoted by Mobexx exclude the cost of transport from Mobexx’s warehouse to the Customer’s receiving point in the UK, as well as configuration, fulfilment and other incidental services provided by Mobexx in relation to the Products.

6.4 All quoted prices and charges are exclusive of any applicable Value Added Tax, which the Customer will be additionally liable to pay to Mobexx when included in Mobexx’s invoices. Unless otherwise stated prices for Products delivered in the UK will include any waste, battery and other environmental fees and similar charges that Mobexx by law or statute may or shall charge or collect upon resale in the UK. For deliveries outside the UK, any waste, battery, or other environmental fees and other fees, levies or charges will only be included in the prices if agreed with Customer or if Mobexx by law is responsible for payment of such fees, levies, and charges as importer of the Products in the country of delivery.

6.5 If Customer is offered special pricing for certain orders and such pricing is made available to Mobexx from its suppliers (“Special Bids”), the Customer shall adhere to the applicable Special Terms and other terms and conditions of such Special Bids and agrees to indemnify Mobexx for any claims made against Mobexx by the suppliers for Customer’s non-compliance with the supplier’s terms and conditions. Customer agrees to pay any service fees charged for Mobexx’s pass-through of Special Bids and other supplier driven benefits the Customer may receive, including any marketing funding, price protection and individual rebates, and agrees that pass-through and payment of such benefits will be subject to Mobexx having received the benefits from its supplier. The Special Terms may oblige the Customer to comply with certain requirements including but not limited to (i) the sale of the Products only to specifically named end-users; (ii) the disclosure of end-user information to Mobexx and its suppliers for the purpose of end-user verification; and (iii) the submission of copies of end-user invoices, end-user purchase orders or end-user shipping documents to Mobexx and its suppliers. Subject to the Special Terms applicable for the individual suppliers and Products, non-compliance with the Special Terms may entitle Mobexx and/or its suppliers to reclaim and invoice the Customer in full for all discounts, rebates and other special price conditions granted to the Customer under the special price.

6.6 It is the Customer’s responsibility to be aware of all Special Bids activity and the expiry of Special Bids. The Customer shall not submit any purchase orders on Mobexx with prices that do not reflect valid and non-expired Special Bids, and Mobexx shall not be liable to Customer for any variance between Mobexx’s invoice value and the value of expired Special Bids.

TERMS OF PAYMENT

7.1 Unless Mobexx shall have previously agreed in writing with the Customer that the Products or Services shall be supplied on credit, payment for the Products or Services shall be made in full by the Customer with the Customer’s Order.

7.2 Where Mobexx has agreed to supply the Products or Services on credit, Mobexx shall invoice the Customer on delivery and Customer shall pay the price of the Products or Services within 30 days of date of in Mobexx’s invoice in full and in cleared funds to a bank account nominated in writing by Mobexx notwithstanding that title to the Products has not passed to the Customer. Subject to meeting the applicable conditions, Customer may take advantage of any early payment discounts offered by Mobexx. Customer shall not withhold, deduct, or set off from its payments to Mobexx any amount owed by Mobexx to Customer without Mobexx’s prior written approval. Mobexx shall be entitled at its absolute discretion to alter payment terms (other than on concluded Contracts) and withdraw or alter any credit limit granted at any time with notice. If Customer exceeds its credit limit or fails to qualify for continued credit terms, Mobexx may, at its sole discretion, delay subsequent shipments or require prepayment until Mobexx determines that Customer is once again qualified to receive credit terms. Customer shall not set off or withhold any amount due to Mobexx against its receivables without Mobexx’s prior written approval, and shall in the event of a bona fide dispute, pay any undisputed part of the invoice.

7.3 The time of payment shall be of the essence. If the Customer fails to make a payment on the due date for payment then without prejudice to any other right or remedy available to it Mobexx shall be entitled to:-

7.3.1 cancel the Contract and/or suspend any further deliveries or suspend any Services to the Customer;

7.3.2 appropriate any payment made by the Customer to such of the Products as Mobexx may think fit (notwithstanding any purported appropriation by the Customer); and

7.3.3 collect and repossess any unpaid Products in accordance with section 9 below.

Customer accepts that Mobexx will exercise its statutory right to claim interest and compensation for debt recovery costs under the late payment legislation in the UK if Mobexx is not paid according to agreed credit terms.

7.4 Save in the event Customer is a public listed company, Customer shall provide Mobexx’s Credit Department with copies of its annual financial statements and/or quarterly statements within sixty (60) days of the close of the fiscal period to which they relate for the purpose of determining Customer’s line of credit. Customer shall inform Mobexx about the identify of any person having ultimate control and ownership of Customer and promptly notify Mobexx if there is a change of ownership or control of Customer or its direct or indirect parent company (excluding changes of ownership of the shares of a publicly quoted company which do not result in a change in control of the company’s board of directors or other governing board), a management buy-out, or all or a substantial part of the Customer’s assets are sold or otherwise transferred to any non-affiliated company or member of the Customer’s group of companies.

7.5 In the event Customer intends to sell, assign, factor or otherwise transfer any book debt owed to Customer or to enter into any form of invoice discounting arrangement Customer agrees to inform Mobexx in writing prior to entering into any such arrangements.

7.6 It is Mobexx’s policy not to accept cash and cheques as a method of payment for Products or Services. If Mobexx accepts payment by credit or debit card, the cards used to pay Mobexx must be issued to Customer and not to any individual deemed a consumer, and Mobexx reserves the right to charge fees to the Customer for card payments to the extent permitted by law.

7.7 If Mobexx issues a credit note and the Customer does not utilise the credit note within a period of twelve (12) months from the date of its issue Mobexx shall have the right to cancel the credit note and the Customer shall not be entitled to a replacement or any payment in respect of the same.

7.8 Any credit balance shown on a Customer’s statement of account issued by Mobexx which remains on the statement for a period of twelve (12) months will be forfeited by the Customer who shall no longer have any rights to the same.

7.9 Mobexx reserves the right to issue and send all invoices to the Customer in an electronic format, and the Customer accepts to receive all invoices electronically including receipt of invoices by e-mail. Mobexx may without notice to or consent from Customer sell, assign, factor or otherwise transfer any book debt owed by Customer (accounts receivable) or enter into any form of invoice discounting arrangement with any third party.

7.10 Mobexx shall have no obligation to perform or supply, and Customer shall have no right to require, any Service ordered by the Customer or any Product subject to subscription and future delivery in the event the Customer or its customers fails to pay any Service or subscription fees when they become due.

7.11 All amounts payable by the Customer under the Contract are exclusive of amounts in respect of value added tax chargeable from time to time (VAT). Where any taxable supply for VAT purposes is made under the Contract by Mobexx to the Customer, the Customer shall, on receipt of a valid VAT invoice from Mobexx, pay to Mobexx such additional amounts in respect of VAT as are chargeable on the supply of the Services or Products or both, as applicable, at the same time as payment is due for the supply of the Services or Products.

7.12 All amounts due under the Contract shall be paid in full by the Customer without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).

DELIVERY

8.1 Unless otherwise agreed, delivery of the Products shall take place Free Carrier (FCA Incoterms 2020) Mobexx’s warehouse. Delivery to any destination outside the UK will be agreed with Customer or determined by Mobexx on an Order-by-Order basis. Unless specific instructions have been made by the Customer,Mobexx will select the carrier. Unless the Customer shall have notified Mobexx via an agreed communication method within five (5) Business Days of the date of Mobexx’s invoice that the Products have not been received or that the Products were damaged then delivery shall be deemed to have taken place in accordance with the Contract and the Customer shall not be entitled to raise any claim of short or mis-shipment or damage to the Products.

8.2 The Customer shall upon receipt of the Products sign the delivery note (proof of delivery) and be responsible for complying with the applicable shipping requirements of Mobexx and its carriers details of which may be made available at Mobexx’s website (www.Mobexxmicro.co.uk). The Customer’s sign-off on Mobexx’s delivery shall be at carton level. Mobexx shall be entitled to assume that any person who both reasonably appears and claims to have authority to accept delivery who signs a note in respect of the Products on behalf of the Customer or the Customer’s customer (if Mobexx has agreed to deliver direct) does in fact have the authority.

8.3 Any dates quoted or scheduled for the delivery of Products or commencement and performance of Services are approximate only and Mobexx shall not be liable for any delay in delivery of the Products or commencement or performance of Services howsoever caused.

8.4 Partial delivery and/or invoicing of Products is allowed unless otherwise mutually agreed by both parties. Failure by Mobexx to deliver or invoice the rest of the Products or partially perform Services shall not entitle the Customer to treat the Order as a whole as repudiated or cancel any future instalments.

8.5 Where Mobexx has agreed to ship Products or perform Services direct to the Customer’s customer any such shipment or performance shall be deemed to be delivery to the Customer and any refusal by the Customer’s customer to accept delivery or performance shall be deemed to be a refusal by the Customer. It shall be the Customer’s obligation to report any delivery discrepancies in accordance with Clause 8.1 and comply with Clause 8.2 above when Products are shipped direct to the Customer’s customer or when the Products are forwarded by the Customer to its customers.

8.6 The Customer shall bear all costs associated with the unjustified refusal of Products and Services. If the refusal is made on the grounds that the Order was wrongly placed (i.e., wrong product, wrong pricing, etc.) and the refusal is accepted by Mobexx, Mobexx reserves its right to charge accordingly additional fees for return transportation and administrative expenses related thereto, and original carriage costs will not be reimbursed. Mobexx may charge Customer a refusal fee should the Customer’s customer unjustifiably refuse to take delivery of a shipment from Mobexx.

RISK AND TITLE

9.1 Risk of damage to or loss of Products shall pass to the Customer at the time of delivery in accordance with Clause 8.1 or if the Customer unjustifiably fails to take delivery of Products the time when Mobexx has tendered delivery of the Products.

9.2 Notwithstanding delivery and the passing of risk of the Products or any other provisions of these Conditions, title to the Products shall not pass to the Customer until Mobexx has received in cleared funds payment in full oor the Products.

9.3 Until such time as title to the Products passes to the Customer the Customer shall:-

9.3.1 hold the Products as Mobexx’s fiduciary agent and bailee; and

9.3.2 keep the Products separate to those of the Customer and third parties; and

9.3.3 keep the Products properly stored protected and insured, and identified as Mobexx’s property; and

9.3.4 accept that Products may be labelled as being Mobexx’s property until Mobexx is paid in full.

9.4 Until such time as the title in the Products passes to the Customer (and provided the Products are still in existence and have not been resold) Mobexx shall be entitled at any time to require the Customer to deliver up the Products to Mobexx and if the Customer fails to do so forthwith to enter upon any premises of the Customer or any third party where the Products are stored and repossess the Products.

9.5 The Customer’s right to possession of the Products or performance of Services shall terminate immediately if:-

9.5.1 the Customer has a bankruptcy order made against him or makes an arrangement or composition with his creditors, or otherwise takes the benefit of any Act for the time being in force for the relief of insolvent debtors, or (being a body corporate) convenes a meeting of creditors (whether formal or informal), or enters into liquidation (whether voluntary or compulsory) except a solvent voluntary liquidation for the purpose only of reconstruction or amalgamation, or has a receiver and/or manager, administrator or administrative receiver appointed of its undertaking or any part thereof, or a resolution is passed or a petition presented to any court for the winding up of the Customer or for the granting of an administration order in respect of the Customer, or any proceedings are commenced relating to the insolvency or possible insolvency of the Customer; or

9.5.2 the Customer suffers or allows any execution, whether legal or equitable, to be levied on his/its property or obtained against him/it, or fails to observe/perform any of his/its obligations under the Contract or any other contract between Mobexx and the Customer or is unable to pay its debts within the meaning of Section 123 of the Insolvency Act 1986 or the Customer ceases to trade; or

9.5.3 the Customer encumbers or in any way charges any of the Products.

9.6 Customer is entitled to resell the Products in the ordinary course of business. Customer is not able or entitled to offer the Products as collateral or otherwise grant a charge in respect of the Products until title has passed to the Customer in accordance with these Conditions. Customer shall inform its customers that title to the Products is retained by Mobexx until Customer has paid Mobexx and shall ensure that its customer has agreed with the Customer that any unpaid Products shall be returned to Mobexx in the event of Customer’s failure to pay Mobexx’s invoices when they fall due. The Customer shall upon Mobexx’s request provide Mobexx with all details and information necessary for Mobexx to collect the Products.

WARRANTIES AND LIABILITY

10.1 Mobexx does not manufacture the Products (or where the Products comprise computer software does not publish or license the software) and subject to the conditions set out below in this Clause 10 Mobexx only sells the Products with the benefit of the manufacturer’s warranty (if any).

10.2

10.2.1 Mobexx will accept liability for defective Products only to the extent that Mobexx is entitled to make a claim under the manufacturer’s Dead on Arrival (DOA), warranty or other defective goods terms and actually obtains from the manufacturer a refund credit repair or replacement in respect of the defective Products. Processing of these defective Products shall be made according to the manufacturer’s procedure and the instructions set out in Clause 10.4 below. Mobexx cannot and shall have no obligation to accept a return of and/or grant a credit for Product not compliant with the manufacturer’s procedures.

10.2.2 Mobexx shall be under no liability in respect of any defect arising from fair wear and tear wilful damage negligence abnormal working conditions failure to follow Mobexx’s or the manufacturer’s or publisher’s instructions (whether oral or in writing) misuse or alteration or repair of the Products without Mobexx’s approval.

10.2.3 Mobexx shall be under no liability under the above warranty if the total price of the Products has not been paid.

10.3 All warranties, conditions or other terms implied by common law or statute, or otherwise in connection with the sale or supply of goods or goods or services (save, in the case of goods, as to title) are excluded to the fullest extent permitted by law.

10.4 Any claim by the Customer which is based on a defect in the quality or condition of the Products shall be notified to Mobexx’s Customer Services Department. Upon notification of any such claim by the Customer Mobexx shall either notify the Customer whether the policy of the manufacturer of the Products is to deal with the Customer direct (in which case the Customer shall deal with the manufacturer direct provided Mobexx gives sufficient details to enable the Customer so to do) or shall provide the Customer with an RMA number (in which case the Customer shall return the Products to Mobexx in their original UNMARKED packaging together with details of the RMA number and the Customer’s name and address). If Mobexx issues an RMA number to the Customer Mobexx shall not send any replacement Products to the Customer until after the original Product has been returned to Mobexx. This Clause 10.4 shall only apply to Products the Customer is entitled to return to Mobexx as provided in these Conditions.

10.5 Except to the extent related to either party’s (a) fraud, gross negligence or wilful misconduct, (b) breach of confidentiality, or (c) death or personal injury caused by gross negligence, to the maximum extent permitted by law, the entire liability of either party under these Conditions for all damages, losses, and causes of action (whether in contract, tort (including negligence), indemnity or otherwise) shall be limited to the net amount paid to Mobexx by Customer for that Product or Service which is the subject of the liability and in no event exceed the amounts paid or payable by Customer to Mobexx under these Conditions during the twelve months immediately preceding the event giving rise to liability.

10.6 To the fullest extent permitted by law, each party waives any claims, demands, causes of action, or recoveries for indirect, special, punitive, exemplary or consequential damages arising under these Conditions or otherwise with respect to the sale and purchase of the Products or Services, failure to perform in accordance with these Conditions, or any Products, Services or Information, including:(a) lost revenues or profits; (b) consequential or incidental damages; (c) injury to persons or property; (d) business interruption or damage to business reputation or loss of goodwill (e) loss of data, or security breach, regardless of the theory upon which any claim may be based, and even if the other party has been advised of the possibility of such damages, including any tort or statutory causes of action.

10.7 Nothing in these Conditions shall in any way exclude or limit any liability either party may have for death or personal injury caused by its negligence.

10.8 Neither party shall be liable to the other party or any third party or be deemed to be in breach of any Contract by reason of any delay in performing or any failure to perform any of its obligation in relation to a Contract or the Products or Services if the delay or failure was due to any cause beyond either party’s reasonable control. Without prejudice to the generality of the foregoing the following shall be regarded as causes beyond either party’s reasonable control:-

10.8.1 Act of God, explosion, flood, tempest, storms, fire, or similar incidents or accidents, and any infestation, epidemic, or pandemic;

10.8.2 act of terrorism, war or threat of war, sabotage, insurrection, civil disturbance, or requisition;

10.8.3 acts, restrictions, regulations, byelaws, prohibitions, or measures of any kind on the part of any governmental or parliamentary or local authority including but not limited to quarantines, lockdowns or work and travel restrictions;

10.8.4 import or export regulations or procedures, customs clearance, or embargoes;

10.8.5 strikes, lock outs, or other industrial actions or trade disputes (whether involving employees of Mobexx or a third party);

10.8.6 difficulties in obtaining Products, materials, labour, fuel, parts, machinery, or other items due to delays or constraints in the supply chain or customs handling.

10.9 If Customer is selling Products or Services purchased from Mobexx to a Consumer the Customer shall ensure the Consumer is given sufficient and appropriate information and descriptions as to the Product’s or Services’ fitness for the purpose for which the Products or Services are normally used and any particular purpose the Consumer has required or agreed with the Customer. Customer shall not remove or replace any labelling, user manuals, components or other material from the Product as supplied by the manufacturer or Mobexx, and shall not in its advertising, marketing, or labelling provide any public statements on the specific characteristics of the Products or Services on behalf of Mobexx or the manufacturer or their representatives.

10.10 Customer accepts liability for the Products’ conformity with the Customer’s Consumer contract (‘conformity’ and ‘consumer’ as defined by the Consumer Rights Act 2015), and Customer shall not offer any warranties or representations to the Consumer as to the quality, fitness for purpose of the Products on behalf of Mobexx or the manufacturer without Mobexx’s or the manufacturers’ express consent. Customer agrees to hold harmless and indemnify Mobexx and the manufacturers against any loss, costs, and damages caused by the Customer’s acts or omissions, and non-compliance with the obligations set forth in Clause 10.9, Clause 10.10, and Clause 10.11. If Customer is held liable to the Consumer caused by a Product’s lack of conformity resulting from an act or omission by the manufacturer or Mobexx, or any other intermediary, Customer may by law or statute be entitled to pursue remedies against Mobexx, the manufacturer, or any other person liable in the contractual chain. Provided Customer is legally entitled to pursue such remedies and Mobexx is held liable by a competent court of law, Mobexx’s liability to Customer shall be limited to an amount corresponding to the Customer’s original purchase price of the Product or Service giving rise to the claim by the Consumer.

10.11 Should the Product warranties offered by the manufacturers or Mobexx under these Conditions be restricted compared to the guarantees the Consumer is entitled to under law, the Customer agrees to take sole responsibility towards the Consumer for the excess liability and waives any claim it may have against Mobexx in respect of such excess.

10.12 The Products are subject to the intellectual property rights of Mobexx’s suppliers (i.e., the Product manufacturers or licensors). Customer is not authorised to alter, cover, or remove any reference to such intellectual property rights on the Products, and shall adhere to any guidelines and restrictions provided by Mobexx’s suppliers if the Customer is granted a right to use such rights in the marketing and resale of Products. Mobexx shall have no duty to defend, indemnify or hold Customer harmless from and against any or all claims brought against Customer or damages and costs incurred by Customer arising from the infringement of a third party’s intellectual property rights, except to the extent Mobexx’s supplier is offering such defence or indemnification to Mobexx on a pass-through basis. Upon threat of claim or claim of infringement, Mobexx may, at its option (i) procure the right to continue using any part of Product, (ii) replace the infringing Product with a non-infringing Product of similar performance, or (iii) refund to the Customer the purchase price paid by the Customer for the infringing Product. Notwithstanding any other terms or conditions to the contrary Mobexx’s liability for infringement of intellectual property rights under these Conditions shall not exceed the Customer’s purchase price for the infringing Products. Customer is not allowed for any purpose whatsoever to use Mobexx’s logos and trademarks without Mobexx’s prior written approval from an authorised representative.

RETURNS AND REPAIRS

11.1 Except for Special Order Products, which are expressly excluded from the terms of this Clause 11 and cannot be returned under any circumstances, if Mobexx agrees to accept the return of any Products (other than for the purpose set out in Clause 10 above) or agrees to carry out repairs to other products which have not been purchased from Mobexx or agrees to repair Products which are out of warranty the Customer shall not send the same to Mobexx unless they are accompanied by an RMA number previously advised by Mobexx’s customer services department and a copy of the relevant sales invoice and are sent in their original packaging. Mobexx may at its discretion either replace a returned Products with a Product similar to the returned Product if the returned Product has been discontinued or is in short supply by the suppliers or credit the returned Product at the lower of the original purchase price and the then current list price.

11.2 The Customer shall notify Mobexx within five (5) Business Days of any delivery discrepancies or Product damages, other than for the purposes set out in Clause 10. If Mobexx issues a returns number (RMA), Products must be returned to Mobexx within 5 Business Days of the date this is issued. Mobexx reserves the right to refuse return of damaged Products should the manufacturer’s seal be broken or compromised and charge the Customer return freight.

11.3 If Mobexx has agreed to carry out repairs or to replace Products (in whole or in part) other than for the purpose set out in Clause 10 above the Customer irrevocably authorises Mobexx to carry out such repairs or provide such replacements as shall place the Products in proper working order.

11.4 Mobexx does not offer stock rotation rights (or sale or return rights) and Customer shall have no expectation of such rights being offered. If Mobexx has agreed to accept the return of Products other than for the purposes set out in Clause 10 above or for the purpose of carrying out any other repair or replacement, the Products must be returned at Customer’s expense in their original unopened packaging and in a clean resalable condition, and will be subject to a re-stocking fee at Mobexx’s discretion, failing which Mobexx will refuse to accept the same and the Customer shall remain liable for the price of the Product. Credit for such returns will be at the price invoiced for the returned Products or the then current price, whichever is the lower.

11.5 Unless otherwise agreed in writing by Mobexx, all Product returns from Customer must be returned DDP (Incoterms 2020) Mobexx’s UK warehouse, and title and risk of loss will not transfer to Mobexx before receipt and acceptance of the returned Products at this warehouse. Mobexx accepts no liability for any damage to or loss in transit of Products returned to Mobexx under these Conditions..

INSOLVENCY OF CUSTOMER

12.1 If:-

12.1.1 the Customer makes any voluntary arrangements with its creditors or becomes subject to an administration order or (being an individual or firm) becomes bankrupt or (being a company) goes into liquidation otherwise than for the purposes of a solvent amalgamation or solvent reconstruction;

12.1.2 an encumbrancer takes possession or a receiver is appointed of any of the property or assets of the Customer; or

12.1.3 the Customer ceases or threatens to cease carrying on business; or

12.1.4 Mobexx reasonably apprehends that any of the events mentioned above is about to occur in relation to the Customer and notifies the Customer accordingly;

then upon the happening of any of the above, without prejudice to any other right or remedy available to Mobexx, Mobexx shall be entitled to cancel the Contract and/or suspend any further deliveries or services under the Contract without any liability to the Customer and if the Products have been delivered and not paid for then the price shall become immediately due and payable notwithstanding any previous agreement or arrangement to the contrary.

EXPORT AND RESALE RESTRICTIONS

13.1 Customer acknowledges that certain Products may be subject to export and other resale restrictions. If Customer delivers the Products to any customer who may use the Products outside the United Kingdom (UK), United States (US) or the European Union (EU) or European Free Trade Association (EFTA) countries, Customer acknowledges and shall advise its customers that some Products are controlled for resale or export by the US, the UK, the EU and/or EFTA member state bodies and such Products may require authorization prior to resale or export. Customer agrees that it will not export, re-export, import, or otherwise dispose of Products, or any direct products thereof, in violation of any dual use restrictions and export control laws or regulations of the US, the UK, the EU or any EFTA member state. Customer warrants that it will not resell, export or re-export any Products with knowledge that the Products will be used in the design, development, production, or use of chemical, biological, nuclear, or ballistic weapons, or in a facility engaged in such activities, unless Customer has obtained prior approval from the US Department of Commerce, the UK, the EU, or the EFTA member state’s government agency. Customer further warrants that it will not export or re-export, directly or indirectly, any Products to embargoed countries or resell any Products to companies or individuals restricted from purchasing Products including those listed on the Sanctioned Parties List published by the US Department of Commerce and similar lists issued by the UK or the EU or EFTA member states.

13.2 The restrictions set out in these clauses change from time to time. If the Customer has any questions regarding its obligations under US export regulations the Customer should contact the Bureau of Export Administration, U.S. Department of Commerce, Office of Export Licensing, Washington DC, USA (202) 377 4811 or the local U.S. Consulate. Information concerning restrictions applicable to export from the UK including restrictions on dual use items and license requirements can be obtained from the UK Department for International Trade (the Export Control Joint Unit).

13.3 It shall be the Customer’s responsibility to comply with all export and other resale restrictions. Upon request the Customer agrees to reaffirm in writing its compliance and its intentions to comply with applicable export and restricted user and uses regulations.

13.4 Customer acknowledges that certain Product manufacturers have limited Mobexx’s distribution of Products to the UK and the countries of the EU and EFTA (“Territory”) and agrees that it shall not export, deliver, or otherwise dispose of Products to any customer located outside this Territory, unless Customer has obtained the explicit approval of the Product manufacturer. Mobexx shall have no duty to assist Customer in the export of Products whether outside the UK , and any sales or deliveries by Customer within or outside the Territory including the sale of Products subject to technical and legal requirements in a non-Territory destination, shall be at the Customer’s sole risk.

13.5 Customer understands that Products and Services supplied by Mobexx are intended for Customer’s resale only and not for Customer’s internal use. Mobexx shall have no liability to Customer as end user of the Products, and Customer shall indemnify Mobexx against any liability, loss, or damage (including indirect or consequential losses) incurred or suffered by Mobexx as a result of Customer’s use of the Products as end user including any liability imposed on Mobexx by the Product manufacturers. 14. SERVICES

14.1 Configuration Services will be at the price agreed at the time the Order is accepted. The Customer shall be solely responsible for the accuracy of its Order, the specification of the components and their configuration and for ensuring that the configured Product specified is satisfactory for the purposes for which it is required including without limit that it has sufficient overall functionality, and will support, be compatible and inter-operable with any hardware, software, or middleware with which it is intended to operate.

14.2 Configuration Services will have a warranty of fourteen (14) days from the date of shipment to the Customer. Mobexx’s sole liability (and the Customer’s sole remedy against Mobexx) in respect of any defective Services for which Mobexx is responsible shall be the repair by Mobexx or at Mobexx’s option replacement of the Product on which the Services have been performed. (If any alleged defect shall be attributable to defect in Product the provisions of Clause 10 shall apply). Claims in respect of defective Services must be made within twenty-one (21) days of the date of delivery of the configured Product.

14.3 Mobexx may offer other Services to Customer including direct fulfilment and billing, installation and support services, storage and consolidation, and other logistics services. Such Services will be provided under these Conditions in addition to Mobexx’s special Services terms to be agreed upon in writing with Customer.

14.4 Mobexx will use its own employees and/or subcontractors to provide services. Designation and management of employees and subcontractors will be at Mobexx’s sole discretion, and the use of subcontractors will not require Customer’s consent.

14.5 Mobexx shall provide any Services with reasonable skill and care but does not warrant that the Services, except as set forth in the respective Service description, will meet Customer’s requirements or that use of the Services will be uninterrupted or error-free.

14.6 Customer assumes the responsibility to take adequate precautions against any damages to its operations that could be caused by defects, interruptions, or malfunctions in the Services. Customer agrees to indemnify and hold Mobexx harmless from any liability, costs or damages arising out of claims or suits by third parties who have received the right to access the Services.

REGULATORY

15.1 Customer agrees to comply with its obligations as “distributor” under the Waste Electric and Electronic Equipment Regulations 2006 including the take back of household WEEE and the information to users in private households. Customer shall have no right to return any non-household WEEE to Mobexx or its compliance system and shall indemnify Mobexx against any costs incurred by Mobexx if such WEEE is returned to Mobexx. If the Customer’s ship-to address for Products is outside the UK but within the EU or Mobexx has agreed to export Products from the UK to or for the Customer to any country in the EU or EFTA, the Customer shall be deemed the importer and assume full responsibility as producer or importer under that country’s WEEE and environmental legislation including the obligation to report imports and pay any applicable WEEE, battery, packaging and other environmental fees as well as any copyright levies payable in such countries, unless otherwise agreed with Mobexx or Mobexx by law is responsible for reporting and payment of such fees, charges or levies as importer of the Products in the country of delivery.

15.2 Mobexx’s Code of Conduct governs the conduct by Mobexx’s associates and includes inter alia a prohibition on receipt and solicitation of gifts, gratuities, entertainment, and other courtesies to and from customers unless certain conditions are met. Customer agrees to observe this policy when conducting business with Mobexx. A copy of Mobexx’s Code of Conduct is available upon request.

15.3 The Customer and Mobexx agree to comply with the UK Bribery Act 2010 and corresponding legislation applicable in the jurisdictions the Customer conducts its business (e.g., the U.S. Foreign Corrupt Practices Act). Neither party shall make any direct or indirect payment, offer to pay, or authorization to pay, any money, gift, promise to give, or authorization of the giving, of anything of value to any government official or politician, or the immediate family of any such official or politician, for the purpose of influencing acts or decisions of the government or such individual in order to assist, directly or indirectly, Customer or Mobexx in obtaining or retaining business, or securing an improper advantage. The parties’ commitment to comply with the Bribery Act 2010 and other anti-bribery and corrupt practices legislation shall also extend to their dealings with each other’s suppliers and customers and any other commercial parties.

15.4 The Customer shall not engage in deceptive, misleading, illegal, or unethical practices that may be detrimental to Mobexx or the manufacturers of the Products, nor shall the Customer make any representations or warranties to its customers concerning the Products or Services outside the scope of the warranties offered by the manufacturers or providers without Mobexx’s prior express written authorisation, or make any representations or warranties to its customers that the Products are designed or licensed for use in circumstances where the failure of the Products is likely to result in significant risks to health or safety, where fail-proof delivery of time-specific information is required, or in otherwise hazardous environments requiring fail-safe controls, including without limitation operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, medical equipment, and life support or weapons systems. The Customer shall pass on to its customers all Product information including any restrictions applying to the Products and any terms and conditions pertaining to the licensing of software included in the Products.

NOTICES

16.1 Any notice required or permitted to be given by either party to the other under these Conditions shall be in writing and (a) delivered by hand or pre-paid first class post or other next working day delivery service addressed to that other party at its registered office or principal place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving notice; or (b) sent by email to the email address habitually used by the other party in connection with the Contract.

16.2 Any notice shall be deemed to have been received (a) if delivered by hand, at the time the notice if left at the proper address; (b) if sent by pre-paid first-class post or other next working day delivery service, at 9.00 am on the second Business Day after posting; or (c) if sent by email, at the time of transmission.

16.3 This clause does not apply to the service of any proceedings or other documents in any legal action or, where applicable, any arbitration or other method of dispute resolution.

GENERAL

17.1 No waiver by Mobexx of any breach of the Contract by the Customer shall be considered as a waiver of any subsequent breach of the same or any other provision.

17.2 If any provision of these Conditions is held by any authority to be invalid or unenforceable in whole or in part, it shall be deemed deleted but that shall not affect the validity and enforceability of the other provisions of these Conditions . If any provision or part provision of the Contract is deemed deleted under this Clause 17.2 the parties shall negotiate in good faith to agree a replacement provision that, to the greatest extent possible, achieves the commercial result of the original provision.

17.3 A waiver of any right or remedy is only effective if given in writing.

17.4 Unless it expressly states otherwise, the Contract does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract.

17.5 Mobexx may at any time assign, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with any or all of its rights and obligations under the Contract. The Customer shall not assign, transfer, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with any of its rights and obligations under the Contract without the prior written consent of Mobexx.

17.6 These Conditions, any Contract and any dispute or claim arising out of or in connection with these Conditions and any Contract shall be governed by and construed in accordance with the laws of England and Wales, and Mobexx and the Customer each irrevocably submits to the exclusive jurisdiction of the courts of England and Wales.

INTERPRETATION